At Coface, we value the role of the broker channel in the business community
New brokers
There is no need for brokers to be specialists in credit management, we have a dedicated broker support team who will help brokers secure their client's business and help run the policy afterwards. Our belief in the broker channel is also demonstrated through the broker communication, training and development programmes we have in place to encourage and support brokers in their activity.
UK based brokers - view a copy of our Broker Terms of Business Agreement (TOBA)
Ireland based brokers - view a copy of our Broker Terms of Business Agreement (TOBA)
Click on the broker partnership case study below which illustrates the mutually beneficial relationship we aim to achieve with brokers.
Existing brokers
We have made enhancements to our Customer Relations Department and have specialised staff who will be able to deal with your Coface client queries efficiently and quickly. Please contact us as follows:
Large and Global Solutions – For Coface clients in the UK with a turnover in excess of £100 million please contact
| Luke Chapman | +44 (0)1923 478141 | large_multinational_uk@coface.com |
| Lee Surey | +44 (0)1923 478140 | large_multinational_uk@coface.com |
National Business – For Coface clients in the UK based in the North or Midlands region with a turnover between £10 and £100 million please contact:
| Kerri McDonald | +44 (0)1923 478348 | customer_relations1_uk@coface.com |
| Nicola Haydon | +44 (0)1923 478352 | customer_relations1_uk@coface.com |
National Business – For Coface clients in the UK based in London and the South East with a turnover between £10 and £100 million please contact:
| Amy Price | +44 (0)1923 478382 | customer_relations2_uk@coface.com |
Small and Medium Sized Enterprises – For Coface clients in the UK with a turnover less than £10 million please contact
| Lucilia Cruz | +44 (0)1923 478362 | customer_relations3_uk@coface.com |
| Rod Howell | +44 (0)1923 478167 | customer_relations3_uk@coface.com |
| Paul Bolton | +44 (0)1923 478326 | customer_relations3_uk@coface.com |
| Sarah Armsden | +44 (0)1923 478351 | customer_relations3_uk@coface.com |
Coface clients in Ireland please contact:
| Mark Cottingham | +44 (0)1923 478391 | customer_relations_ireland@coface.com |
Cofanet
Cofanet is Coface's unique Internet based credit limit management tool for credit insurance policies. For more information click here. For any queries specific to Cofanet please email your customer relations contact.
Forms
If you have Coface credit insurance clients you should have a number of forms which are necessary for running their policies. Further copies can be downloaded from the Broker Top Downloads page.
