Coface offers a range of receivables management - debt collection - solutions to tackle late payment and improve customer relations. You can:
Hand over defaulting accounts to experienced telephone debt collectors, and work with a dedicated account manager
Decide whether the debts are collected in our name or yours, on a confidential basis
Match procedures to your existing software and/or link to our advanced in-house systems
Use our multi-lingual in-house team who are trained and experienced in export debt collection, who understand the local cultural and market conditions and are fluent in the customer's language
"I wanted to express my thanks for the effort Coface made to collect all the outstanding payments and also release some extra invoices that were not actually due. Due to your efforts and other collections made by Rotork, we managed to exceed our target by more than £1,000,000 - which in our interim accounting month was fantastic. Your member of staff that worked with us was extremely pleasant as well as being competent and professional - we managed a 98% success rate."
Chris Franklin, Group Credit Controller at Rotork
Which Collections Service is right for you?
Do you require a fully tailored outsourced collections programme designed to provide your business with a complete credit management solution? Total Collect
Do you wish to support your credit management function by outsourcing your debt collection process? Ledger Collect
Do you trade overseas and want to outsource the collection of your overdue accounts by using our International Debt Collection Services? Export Collect
Are you a start-up or growing business that needs a highly flexible combination of debt collection and/or credit report services to reduce payment times and improve cash flow? Flexi Collect
Do you need a customised debt recovery service to suit your specific business needs in terms of the type of accounts you need collecting e.g high volume, low-value non-strategic accounts? Project Collect
Cofacollect is Coface's user-friendly online debt collection management tool which enables you to manage your outstanding debts online, 24 hours a day. You can place new debts to suit your individual collection needs and monitor your current outstanding debts, so you are always in control.