The best way to understand what we do is to learn how we are helping companies right now.
Take their word for it. Some of our clients explain below why Coface is their preferred provider of credit management solutions.
British Salt - View case study
"We are new to credit insurance, only having had a policy for 2 years. In the 3 months that we have had the Coface policy we have had a smooth transition - uploading all of our customers onto their online policy management tool, with quick decisions and full explanations for limits given. I have met several members of the team and feel that we have their full support and have developed an excellent relationship."
Star Micronics - View case study
"We had no hesitation in moving our business to Coface. The improvement over our previous arrangement is tremendous. The transition period was smooth, due to the efforts of Coface and our broker. The policy fulfills all of our requirements. Our salespeople are now venturing into new territories, confident that they will be more likely to do business, instead of experiencing the frustration of losing a potential order due to credit issues. Star is delighted with Coface."
Loxleys Print - View case study
"Coface's Open Trader whole turnover policy enables us to take a more disciplined approach to credit management with new and existing customers and is an objective way of analysing a customer's credit risk. We have no intention of changing from Coface because the responsiveness and flexibility delivered by its team is excellent. Even if we enquire about an unincorporated customer, we invariably receive a quick and sympathetic response."
Odyssey Technologies - View case study
"The best thing about the Coface collections team is that they are irritating - in the best possible way, of course. While some customers seemed happy to ignore calls from a Finance Director for months, Coface can really get under their skin. In fact, as soon as Coface becomes involved, we usually receive payment in a couple of weeks. Quite simply, they are experts in extracting money from late paying customers"
S-Tech Insurance Services - View case study
"Coface is one of a very few insurers who will visit every new client. This is good service. Indeed, Coface's proactive approach has enabled us to win new business. In one recent instance, whilst courting a new client - other suitors appeared in the shape of competing brokers. At that stage there were 3 interested brokers and around a dozen quotes under consideration so I arranged for our Coface underwriter to attend a meeting with the potential client to cut through the confusion! The M.D appreciated our active style and has subsequently insured through S-Tech - with Coface as insurer."
Rotork
"I wanted to express my thanks for the effort Coface made to collect all the outstanding payments and also release some extra invoices that were not actually due. Due to your efforts and other collections made by Rotork, we managed to exceed our target by more than £1,000,000 - which in our interim accounting month was fantastic. Your member of staff that worked with us was extremely pleasant as well as being competent and professional - we managed a 98% success rate." Chris Franklin, Group Credit Controller, Rotork
