Coface

Our Brokers

Products to meet your clients requirements

Ask about TradeLiner

Coface's new credit insurance product for mid to large businesses.

At Coface, we value the role of the broker channel in the business community and Coface Credit Insurance will help your clients evaluate and mitigate risks, so that they can make the right decisions at the right time. To do so we provide assessments of countries, sectors, business environment and credit risk. 

 

 

There is no need for brokers to be specialists in credit management, we have a dedicated broker support team who will help brokers secure their client's business and help run the policy afterwards.

Your contacts in the UK & Ireland

Your contacts in the UK & Ireland

We want to ensure that our insurance clients receive the highest possible level of service and we recognise the important role that brokers play in ensuring that this level of service is provided. We have regular communication, training and development programmes in place so as to encourage and support our brokers.

 

We categorise our business into segments in order to offer a high level of service to all of our clients and to provide clarity regarding who to contact for key aspects of a policy. Our customer relations team is formed of customer relations experts and a credit insurance specialist who have experience in customer service, claims, collections and practical experience in Risk Underwriting. 

For any queries related to a Large & Global account please contact:

 

Luke Chapman - 01923 478141

large_multinational_uk@coface.com

For any queries related to a National account, in the first instance please contact

 

Charlene Bowden - 01923 478350

customer_relations1_uk@coface.com

For any queries relating to an SME account, in the first instance please contact:

 

Katie Mayers - 01923 478362

Katie.mayers@coface.com

Present in Ireland for 11 years, the Coface Ireland office is based in the heart of Dun Laoghaire’s Commercial District, ideally located to meet with business partners. For brokers managing clients in Ireland in the first instance please contact:

Michael Colman - +44 (0)1923 478342
customer_relations_ireland@coface.com

Managing your clients policies

Managing your clients policies

If you have Coface credit insurance clients, some documentation is needed to enable the effective running of the policy. These forms, together with the documentation needed to refer new business to us are available in our download centre.

 

Go to the Download Centre
  
If you have any queries, or experience difficulties in completing or submitting a form then please contact us on
+44 (0)1923 478111.
 
You can also manage your clients' policy online with CofaNet.

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